Omnichannel Customer Engagement Platform

Deliver conversational experiences at all stages of the customer journey

Use Quickdialog’s bot and human handover solutions to create experiences that drive acquisition, sales and reduce costs across all channels.

Customer Timeline

Single customer view across all channels

Immediately gain context into each conversation through an individual timline for each customer.

Manage all messaging touchpoints along the customer journey from one intuitive, AI powered platform

Spent more time fostering relationships and less time on repetitive tasks


Scale with ease across all channels

Save time and create immediate first response time through AI virtual agents and clever automation logic.


Increase team efficiency

Create team efficiency and collaboration through intuitive private and shared inboxes. Assign, tag and prioritise conversations to your needs.


Cultivate customer relationships

Immediately gain context into each conversation through an individual timeline for each customer so all time can be used to create great experiences.


Deliver critical messages on channels that matter

Manage customer experiences with important alerts such as delivery notifications, order and payment confirmations.

Customer Journey Mapping Tool

What's included: core features

Modern Channels, One Platform

Be where your customers are and transform how you deliver great customer experiences.

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