Create engaging experiences on
Create great customer experiences through having engaging conversations on your customer’s favourite communication channels.
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All Your Communication Needs, Managed From One Shared Inbox
Live Chat
Convert, engage and support your website and app visitors with live chat.
Talk to your customers through the world's most popular messaging app.
Move between Comments and Messenger within the same conversation.
Messenger
Quickly respond to all Messenger conversations .
Create or use existing email addresses to support your customers.
Pick up all Tweets and Direct Messages immediately and respond quickly.
Be Where Your Customers Are
The modern day consumer’s communication channel of choice is messaging. They message friends and family on a day-to-day basis and now expect to be able to the same with their favourite brands.
Greater Satisfaction
Live Chat and messaging apps allow customers to engage with brands in real time and in a convenient manner. No more waiting in line, no more speaking to machines.
Lifelong Relationships
Messaging conversations allow companies to build lifelong relationships with their customers within one chat screen through humane and emotive conversations.
Seamless Customer Journeys
Messagings allow customers to enquire, purchase and enjoy post purchase support within one conversation in real time.
conversation metrics
Track and optimize engagement efforts through conversation data.
Report on macro and micro conversation metrics to understand day to day performance, including # conversations, avg. response times and avg. resolution times,
Trusted By Businesses Across The Globe
