Create engaging experiences on
Create great customer experiences through having engaging conversations on your customer’s favourite communication channels.
All Your Communication Needs, Managed From One Shared Inbox
Be Where Your Customers Are
The modern day consumer’s communication channel of choice is messaging. They message friends and family on a day-to-day basis and now expect to be able to the same with their favourite brands.
Track and optimize engagement efforts through conversation data.
Report on macro and micro conversation metrics to understand day to day performance, including # conversations, avg. response times and avg. resolution times,