1-1 personalised conversations at scale across all channels.

Qualify prospects, drive engagement, close deals and answer queries across all channels at scale with AI powered virtual agents.

  • AI enabled virtual agents
  • Intelligent self service across customer service and sales
  • Bot to Agent Handover
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Be instantly available on all channels through combining AI and a human touch

Deploy AI powered virtual agents across all channels to deliver optimised business performance across support, engagement and sales functions.

Reduce Costs

Let at AI chatbot deal with your most common queries and automatically hand off the conversation to an agent when needed.

Drive CSAT and Customer Experience

Drive CSAT with immediate first response time, predictive customer service and custom eco system integrations.

Open New Revenue Opportunities

Automatically turn prospect and service queries into sales opportunities through. Start the sales process with AI and complete the transaction with an agent.

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Manage all messaging touchpoints along the customer journey from one intuitive, AI powered platform

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AI virtual agents use cases

Build conversational experiences

Reduce costs and case resolution time through solving common queries such as returns with an AI powered virtual agent. Balance AI and human interaction with Quickdialog's bot-handover capability.

Explore our customer support features

Drive acquisition through ad-to-chat ads across Facebook and WhatsApp and turn interest into sales with a AI powered virtual agent.

Explore our customer engagment solutions.

Open up new revenue opportunities with Quickdialog's conversational commerce solutions.

Explore our conversational commerce solutions.

What's included: core features

Chatbot / NLP

Quickly respond to customer messages through a live chat / in app chatbot using either AI (Natural Language Processing) or multiple choice workflows.

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Bot to Human Handover

Use a combination of AI and automation with human input to deliver exceptional customer experiences.

Third Party Integration

Integrate live chat and your chatbot with your wider eco-system to gain more efficiencies and deliver more contextual chat responses.

Omnichannel chatbot

Create a digital profile for all Live chat conversations managed through a Contact Management module.

Automatic Assignment

Automatically assign conversations to the right agent based on bot output, conversation category or conversation content.

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Rich Media, PDFs and images

Send and receive Rich Media, PDFs, images and Word Documents.

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