Be present on the world's most popular messaging app.

Deliver WhatsApp conversational experiences at scale for support, commerce and engagement use cases.

Put WhatsApp at the core of your engagement strategy

Connect with customers at all stages of the customer journey with promotional messages, notifications and always on support.

WhatsApp Business API Use Cases

Drive performance at all stages of the customer journey

Before buying, customers will research your company /product / service across multiple channels. Make sure you are present on the channels to answer questions quickly and efficiently.

Send post purchase WhatsApp notifications, including booking confirmations and transactional receipts.

Offer ongoing support across all channels with the ability to send and receive PDFs, Rich Media.

WhatsApp Business solutions built with your business in mind

WhatsApp Business Use Cases: Optimising The Customer Journey

 All companies need to continually optimize the customer journey. The ‘era of the customer’, where the customer comes first, means that viewing the world through the eyes of the consumer should be the main driver of business decisions. 

5 Reasons You Should Be Using WhatsApp To Speak To Your Customers

As an app, WhatsApp has quickly become the most popular way for friends and family to enjoy quick and convenient conversations, delivered privately and securely. With 1.6 billion users globally, spanning 180 countries and delivering 60 billion messages each day, 

What's included: core features

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