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5 Reasons You Should Be Using WhatsApp To Speak To Your Customers
In August 2018, the WhatsApp Business API was released in beta. With its release, has come a whole new era of customer communication, one championing two-way, trustworthy and secure conversations between brands and their customers. As an app, WhatsApp has quickly become the most popular way for friends and family to enjoy quick and convenient conversations, delivered privately and securely. ith 1.6 billion users globally, spanning 180 countries and delivering 60 billion messages each day, WhatsApp’s position as consumer’s preferred method of communication is more than secure.